Step 2 of 6 - Get advice
If you are unable to talk to the person responsible, or if they continue to treat you unfairly, harass or vilify you, contact the Commission for free and confidential advice. We can give advice over the telephone or in person and can provide a free interpreter.
If your issue is not covered by anti-discrimination or vilification laws our Education and Complaints Officers may refer you to another organisation that can help you.
If your issue is covered by equal opportunity law, the Education and Complaints Officers will discuss it with you. They will then explain how the Commission may be able to help and what information you would need to include in a complaint should you choose to make one.
Depending on the nature of your issue, you may be able to:
- Lodge a complaint yourself
- Have a person lodge a complaint on your behalf, if that person has also experienced the same less favourable treatment that your complaint relates to. (click here for more information)
- Have an organisation lodge a complaint on your behalf, if that organisation has sufficient interest in the complaint, (click here for more information)
The Education and Complaints Officer will advise you which of these options are available to you.
If you decide to make a complaint with the Victorian Equal Opportunity & Human Rights Commission, you can either:
- meet with the Education and Complaints Officer to discuss your issue before making your complaint; or
- write a statement of complaint and send it to the Education and Complaints Officer assisting you.
If you decide to meet with the Education and Complaints Officer to discuss your issue it is important to let them know about any requirements that will help you use the Commission's services. They can then provide an interpreter or other assistance at no cost to you.
